Privacy Policy

Privacy Policy

PRIVACY POLICY

At Graham Hill Consulting, one of our main priorities is the privacy of our visitors. This Privacy Policy document describes the types of information that are collected and recorded by Graham Hill consulting at ghill.ca and how we use it.  If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected by Graham Hill Consulting. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, including for sales and customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

  • Log Files

Graham Hill Consulting uses Squarespace’s and Google’s services for logging and analytics. These services log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

PIPEDA Canadian Privacy Rights

The Act specifically exclude from the definition of personal information the name, title, contact information or designation that identifies a person in a business, professional or official capacity. This includes a business carried out in a home. 

Business contact information such as an employee’s name, title, business address, telephone number, or email addresses that is collected, used or disclosed solely for the purpose of communicating with that person in relation to their employment or profession is not considered to be personal information.

Businesses that are subject to the Act must follow 10 fair information principles to protect personal information, which are set out in Schedule 1 of PIPEDA.

If you have any questions regarding your rights under this act, please contact us, we will respond within 30 days.

CCPA Privacy Rights

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

  • Request that a business delete any personal data about the consumer that a business has collected.

  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you have any questions regarding your rights under this act, please contact us, we will respond within 30 days.

GDPR Data Protection Rights

Under the GDPR, among other rights, European Union citizens have the right to:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you have any questions regarding your rights under this regulation, please contact us, we will respond within 30 days.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Revised 20240523