About
Headquartered in Hamilton Ontario, Graham Hill Consulting is a boutique process improvement consulting firm that provides consulting and training for SME businesses in the disciplines of quality, environment, InfoSec, and health & safety management. Whether you need registration to one of the many ISO standards (ie ISO9001, ISO14001, ISO45001, ISO27001) or are simply looking to lay a foundation on which to build a culture of continuous improvement, our management system implementation is second to none.
With a 100+ years of combined experience, we can help you take your business to the next next-level. Our proprietary "Lean 6ix" improvement methodology blends the process approach of six sigma and the tools of lean manufacturing for rapid and sustainable process improvement.
Get in touch
At Graham Hill Consulting we know that finding the right consultant for your next project is a choice not to be taken lightly. That’s why we offer free consultations to walk you through our capabilities and fully understand your individual project needs, goals, and budget.
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Consultants
Graham Hill, Principal Management Consultant
Principal Management Consultant
Graham Hill
In his 25 years as a management consultant, his experience has spanned practically every industry. He has worked in; automotive, aerospace, transportation and distribution, nuclear, construction, electronics, injection molding, tool and die, metal fabrication, heavy equipment manufacturing, paper, printing, construction, industrial and retail services just to name a few.
Graham can offer advanced technical capability in ISO management system design and implementation, workshops/training and coaching, continuous improvement methodology deployment and environment health and safety policy and regulatory compliance assessments.
Graham has also helped his clients realize substantial cost reductions through improvement and process reengineering projects. He is an expert in cause and effect analysis, rapid problem solving, cycle time reduction, variation reduction, mistake-proofing, and waste elimination. He has assisted many executive teams protect themselves with detailed health and safety and environmental legal compliance assessments. From fire safety to industrial health and safety prestart reports to toxic reduction planning and NPRI reporting, his knowledge of Canadian EH&S statutory and regulatory requirements are an indispensable asset. Very well-liked by front-line personnel, including supervisors, Graham has an effective coaching style that accelerates buy-in. He is as comfortable working on the shop-floor as in the boardroom.
Certifications
Certified ISO9001 Lead Auditor
Certified ISO14001 Lead Auditor
Certified ISO45001Lead Auditor
Certified ISO27001 Lead Auditor
Certified R2v3 Lead Auditor
As a "Lean 6ix" Master Black Belt, Graham has implemented CI programs and taught the techniques to companies just like yours.
Experience
Graham has led many workshop and training courses that offer both classroom style learning and a learn-by-doing approach enabling customers to receive immediate results and ROI. Topics include but are not limited to:
Root cause analysis
Process flow diagramming
Mistake proofing and human factors
Risk analysis and reduction
Objectives, targets and key performance indicators
Internal process and risk-based auditing
Kaizen, 5S, VSM, JIT and other lean manufacturing tools
Six Sigma and other continuous improvement methodologies
Steve Spence, Quality Management and Process Improvement Consultant
Quality Management and Process Improvement Specialist
Steven Spence
Experience
Steve is an organizational leader that has designed, managed, and improved management systems for hundreds of companies across diverse industries.
With tremendous track record of success leading process improvement teams, Steve’s approach is simple – stabilize then improve. Steve is expert in optimizing processes and eliminating inefficiencies, His focus is on helping organizations achieve higher productivity and cost savings, ensuring they stay competitive in the market. Steve consistently enhances quality standards and operational excellence, leading to increased customer satisfaction and long-term success.
With a degree in Engineering, his broad-based field of expertise includes process optimization, Lean Six Sigma, root cause analysis and the design and development of quality, environmental, and health and safety management systems.
Certifications
Certified Quality Manager (CQM) by ASQ,
Certified ISO9001 Lead Auditor,
ISO14001 Lead Auditor,
ISO45001 Lead Auditor,
Lauren Mulkerns, Environmental Management Consultant
Environmental Management Specialist
Lauren Mulkerns
Experience
Lauren is working on a Masters of Applied Science (MASc.) in Environmental Engineering, from the University of Guelph and has a Bachelors of Science (Bsc.), Honours in Environmental Science & Biology, from the University of Toronto.
Lauren is an expert in the evaluation and management of environmental risk and impacts and regulatory compliance. As a leader and change agent, she has implemented, maintained and improved quality, environmental, and health and safety programs across Canada and the USA.
While being a very hands-on consultant, her skills include but are not limited to: Environmental Compliance Approvals (ECAs), Environmental Activity and Sector Registrations (EASRs), Permits to Take Water (PTTWs), Air Pollution (O. Reg 419), Noise (NCP-300), Environmental Site Assessments - Phases 1, 2 or 3 (O. Reg 153), and Managing Waste and Waste Audits, (O. Reg 347).
Certifications
Certificate of Achievement Health and Safety Management,
Lean 6 Sigma,
Certified Lead Auditor, Integrated Management Systems:
ISO 9001:2015,
ISO 14001:2015,
ISO 45001:2018.
Aaron Wolfe, IT Management Consultant
IT MAnagement Specialist
Aaron Wolfe
Experience
Aaron is an experienced educator and consultant with over 20 years ITIL related IT Service Management (ITSM) experience.
Dedicated to utilizing best practices for the improvement and growth of IT professionals and organizations to meet business objectives, Aaron is known as a workplace learning and performance specialist with extensive experience as a public speaker, trainer, consultant and change agent.
With specialized knowledge of ITSM, education and learning processes, combined with strong business acumen, produces qualitative and measurable results for clients.
Certifications
ITIL Expert in IT Service Management,
ITIL V3 Intermediate: Operational Support And Analysis (OSA),
ITIL V3 Service Manager Bridge Exam,
Manager’s Certificate in IT service Management,
ITIL Practitioner’s Certificate in IT Service Management ITIL Practitioner Support and Restore (IPSR),
ITIL Practitioner’s Certificate in IT Service Management ITIL Practitioner Release and Control (IPRC),
ITIL Practitioner’s Certificate in IT Service Management Problem Management,
ITIL V3 Foundation Examination,
Certified Training Professional,
Integrating People and Tools with Process,
Certified ISO27001 Lead Auditor,
Certified ISO9001 Lead Auditor,
Certified ISO45001 Lead Auditor,
Certified ISO14001 Lead Auditor.
Andy Harrypersad, Health and Safety Management Consultant
Health and Safety Management Specialist
Andy Harrypersad
Certifications
Canadian Registered Safety Professionals (CRSP)
National Construction Safety Officers (NCSO)
Certified Health & Safety Consultants (CHSC)
Certified Lead Auditor - ISO45001
Certified Internal Auditor – COR
Experience
Andy has over 25 years experience in health and safety regulatory compliance, site inspections and audits, hazards and risk assessments, safety program development and training, contractor pre-qualification, hygiene testing, and WSIB case management.
As a health and safety leader, Andy has lead H&S Teams in high-risk industries and fortune 500 companies.
Driven by metrics, and grounded in the fundamental principles of recognizing, assessing, controlling, and evaluating hazards in the workplace his passion is assisting employers with legislative compliance, due diligence measures, and mitigating risks for injury prevention.
Extremely well liked by front line workers, Andy’s main concern is that everyone goes home safely to their families every day.
Amanda Major, Jr. Integrated Management Systems Consultant
Integrated Management SYSTEM Specialist
Amanda Major
Certifications
Canadian Registered Safety Technician (CRST) Toronto,
Diploma Occupational Health and Safety- Anderson College,
Certificate Occupational Health and Safety University of Toronto,
Ethics Course 2025,
Red Cross First Aid Certified,
Lead Auditor ISO9001,
Lead Auditor ISO45001,
Lead Auditor ISO14001.
Experience
Amanda is a Canadian Registered Safety Technician (CRST) with a strong background in occupational health and safety, risk management, and regulatory compliance. She holds a Diploma in Occupational Health and Safety from Anderson College, graduating with honors, as well as a Certificate in Occupational Health and Safety from the University of Toronto.
Amanda also offers extensive experience in the hospitality sector, specializing in quality control, purchasing, and food safety management, with a strong proficiency in HACCP standards.
Amanda is a certified Lead Auditor in ISO 9001, ISO 45001, and ISO 14001. With strong leadership, problem-solving, and communication skills, Amanda is committed to delivering high-quality service and ensuring a “WOW” from our customers!