About
Headquartered in Hamilton Ontario, Graham Hill Consulting is a boutique process improvement consulting firm that provides consulting and training for SME businesses in the disciplines of quality, environment, InfoSec, and health & safety management. Whether you need registration to one of the many ISO standards (ie ISO9001, ISO14001, ISO45001, ISO27001) or are simply looking to lay a foundation on which to build a culture of continuous improvement, our management system implementation is second to none.
With a 100+ years of combined experience, we can help you take your business to the next next-level. Our proprietary "Lean 6ix" improvement methodology blends the process approach of six sigma and the tools of lean manufacturing for rapid and sustainable process improvement.
Get in touch
At Graham Hill Consulting we know that finding the right consultant for your next project is a choice not to be taken lightly. That’s why we offer free consultations to walk you through our capabilities and fully understand your individual project needs, goals, and budget.
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Consultants
Graham Hill, Principal Management Consultant
Principal Management Consultant
Graham Hill
In his 20 years as a management consultant, his experience has spanned practically every industry. He has worked in; automotive, aerospace, transportation and distribution, nuclear, construction, electronics, injection molding, tool and die, metal fabrication, heavy equipment manufacturing, paper, printing, construction, industrial and retail services just to name a few.
Graham can offer advanced technical capability in ISO management system design and implementation, workshops/training and coaching, continuous improvement methodology deployment and environment health and safety policy and regulatory compliance assessments.
Graham has also helped his clients realize substantial cost reductions through improvement and process reengineering projects. He is an expert in cause and effect analysis, rapid problem solving, cycle time reduction, variation reduction, mistake-proofing, and waste elimination. He has assisted many executive teams protect themselves with detailed health and safety and environmental legal compliance assessments. From fire safety to industrial health and safety prestart reports to toxic reduction planning and NPRI reporting, his knowledge of Canadian EH&S statutory and regulatory requirements are an indispensable asset. Very well-liked by front-line personnel, including supervisors, Graham has an effective coaching style that accelerates buy-in. He is as comfortable working on the shop-floor as in the boardroom.
Certifications
Certified ISO9001 Lead Auditor
Certified ISO14001 Lead Auditor
Certified ISO45001Lead Auditor
Certified ISO27001 Lead Auditor
Certified R2v3 Lead Auditor
As a "Lean 6ix" Master Black Belt, Graham has implemented CI programs and taught the techniques to companies just like yours.
Experience
Graham has led many workshop and training courses that offer both classroom style learning and a learn-by-doing approach enabling customers to receive immediate results and ROI. Topics include but are not limited to:
Root cause analysis
Process flow diagramming
Mistake proofing and human factors
Risk analysis and reduction
Objectives, targets and key performance indicators
Internal process and risk-based auditing
Kaizen, 5S, VSM, JIT and other lean manufacturing tools
Six Sigma and other continuous improvement methodologies
Steve Spence, Process Improvement Consultant
Process Improvement Specialist
Steven Spence
Experience
Steve is an organizational leader that has designed, managed, and improved management systems for numerous companies in diverse industries.
With tremendous success over the years leading process improvement teams, Steve’s approach is simple – stabilize then improve.
With a degree in Engineering, his broad-based field of expertise includes process optimization, Lean Six Sigma, root cause analysis and the design and development of quality, environmental, and health and safety management systems.
Certifications
Certified Quality Manager (CQM) by ASQ
Certified ISO9001 Lead Auditor
ISO14001 Lead Auditor
ISO45001 Lead Auditor
Ines Ayala, Environmental Management Consultant
Environmental Support Specialist
Ines Ayala Sanchez
Experience
Ines has a Bachelors Degree in Environmental Engineering (Field Of Study Environmental/Environmental Health Engineering) and a specialized degree in Integrated Quality Management.
Ines is an expert in evaluation and management of environmental impacts and compliance. She has managed many company’s IMS (Integrated Management System) and ensured external audits are a breeze.
While being a very hands-on consultant she is equally comfortable supervising and evaluating activities and operations of field staff.
Certifications
ISO/IEC 17025:2018 Quality and Laboratory Maintenance
Geographic Information Systems (GIS)
Certified Internal Auditor, Integrated Management Systems:
ISO 9001:2015,
ISO 14001:2015,
ISO 45001:2018.
Aaron Wolfe,
IT Management Consultant
IT MAnagement Specialist
Aaron Wolfe
Experience
Aaron is an experienced educator and consultant with over 20 years ITIL related IT Service Management (ITSM) experience.
Dedicated to utilizing best practices for the improvement and growth of IT professionals and organizations to meet business objectives, Aaron is known as a workplace learning and performance specialist with extensive experience as a public speaker, trainer, consultant and change agent.
With specialized knowledge of ITSM, education and learning processes, combined with strong business acumen, produces qualitative and measurable results for clients.
Certifications
ITIL Expert in IT Service Management
ITIL V3 Intermediate: Operational Support And Analysis (OSA)
ITIL V3 Service Manager Bridge Exam
Manager’s Certificate in IT service Management
ITIL Practitioner’s Certificate in IT Service Management ITIL Practitioner Support and Restore (IPSR)
ITIL Practitioner’s Certificate in IT Service Management ITIL Practitioner Release and Control (IPRC)
ITIL Practitioner’s Certificate in IT Service Management Problem Management
ITIL V3 Foundation Examination
Certified Training Professional
Integrating People and Tools with Process
Certified ISO27001 Lead Auditor
Certified ISO9001 Lead Auditor
Certified ISO45001 Lead Auditor
Certified ISO14001 Lead Auditor
Gus Adam,
Health and Safety Consultant
Health and Safety Management Specialist
Gus Adam
Certifications
Certificate in Health and Safety Management from the University of Fredericton
Certified Lead Auditor - ISO9001
Certified Lead Auditor - ISO14001
Certified Lead Auditor - ISO45001
Certified Internal Auditor – COR
Experience
Gus has 25 years experience and a Law degree from Carleton University.
As a health and Safety leader, Gus has lead H&S Teams in high-risk industries and fortune 500 companies including Owens Corning and Ruetgers Canada.
Driven by metrics, Gus has reduced recordable injury rates (RIR) for his clients to 0.00 in many organizations.
Extremely well liked by front line workers, Gus’s main concern is that everyone goes home safely to their families every day.